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Return / Cancellation Policy

Delivery / Shipping Policy

We currently only deliver within the UAE and will courier your order to you. It may take between 5-7 days for your order to reach you.

Refund Policy

Since your order may be customized, we cannot offer you a refund after it has been produced. If the product sent to you is not as per the specifications of the order you placed, or the product was damaged or defective, please contact our support team and we will be happy to help you. Shipping & handling fees are non-refundable.

Cancellation Policy

You can cancel your order within 24 hours of it being placed. After 24 hours, orders cannot be cancelled. Refunds will be made only to the original mode of payment used. Please allow for up to 45 days for the refund to be completed.

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