Return / Cancellation Policy
Delivery / Shipping Policy
We currently only deliver within the UAE and will courier your order to you. It may take between 5-7 days for your order to reach you.
Once a successful payment has been made, the order will begin processing. At this point, an order cannot be cancelled under any circumstances, and changes may not be made. As such, it is incredibly important that the Buyer is sure that they have customized the product in the way they want. Because all our printed products are custom manufactured for each customer and have no resale value, no returns are accepted.
Since your order may be customized, we cannot offer you a refund after it has been produced. If the product sent to you is not as per the specifications of the order you placed, or the product was damaged or defective, please contact our support team and we will be happy to help you. Shipping & handling fees are non-refundable.
You can cancel your order within 24 hours of it being placed. After 24 hours, orders cannot be cancelled. Refunds will be made only to the original mode of payment used. Please allow for up to 45 days for the refund to be completed.